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The Miracle Channel Association (MCA) welcomes your feedback on any accessibility barriers that you may have encountered in dealing with MCA.
The Accessible Canada Act (ACA) defines a barrier as:“...anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice—that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.”
The person at MCA responsible for receiving feedback is theAccessibility Champion. Feedback can be general or specific, but providing more details such as the date, the name of the webpage, application or activity involved, may make it easier for us to understand your concerns.
Individuals providing feedback can provide personal information and contact information, but they do not have to. If you wish to submit feedback anonymously sending a letter in the mail may be the best method to do so.
Acknowledgement of Feedback
Feedback provided through email and telephone involve direct interaction with an MCA employee and therefore the employee will acknowledge receipt of the feedback. For feedback received by mail, if contact information is provided, an acknowledgement letter will be mailed to the address provided.
We will ensure that personal information remains confidential unless the submitter consents to its disclosure.